Frequently Asked Questions
Restocks - Do you bring items back after they are sold out?
We do our very best to re-stock our most popular items often, however not all out-of-stock items will be brought back. In order to help us gauge whether an item should be brought back, make sure you fill out the waiting list form for each sold-out item. We don’t always know the exact dates for when we will be receiving a certain restock, but we are constantly adding things to the site each day, so if you haven’t already, sign up for our newsletter to keep up with all of our new arrivals and restocks daily.
Sizing - Do you have standard sizing?
Unfortunately, we do not have a standard sizing for all of our items as we source our collection from a variety of different manufacturers. However, our products are usually on adjustable sizes. If you have any questions, we are more than happy to provide exact dimensions if you send us a quick email at firstname.lastname@example.org
Shipping - How much do you charge for shipping? When will I receive my order?
Orders are typically processed in 1-7 business days. Use the order tracking page for updates. Due to a high demand, delivery takes 12-30 business days. We do our best to get your products to you as fast as possible
International Orders and Shipping – Can you ship internationally?
We ship to Canada, France, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Luxembourg, Netherlands, New Zealand, Norway, Sweden, Switzerland, and the United Kingdom.
P.O. Boxes and Military Addresses – Do you ship to P.O. boxes or military addresses (APO)?
Yes, we do!
Returns – How do I make a return?
We accept returns on all non-sale items within 30 days from the original purchase for store credit. We do not give refunds. We will process your return within 3-5 business days of receiving it. If your return meets the requirements within our return policy. we will then send you a store credit code via email through the original form of purchase.
To return an item, please contact email@example.com